In this edition of our employee spotlight, we would like to introduce two of our program coordinators: Melinda Brightwell and Brian Parker. Mendy oversees services including family home provider and ABI companion care. Brian oversees community living supports, respite, community access, personal assistance, personal care and homemaker services. They oversee these services in the Louisville, Elizabethtown, Bardstown and Bowling Green areas. Mendy and Brian utilize their wealth of experience and demonstrate teamwork, compassion and hard work on a daily basis to ensure each consumer we serve receives quality individualized services. We asked them to share what being a service provider means to them. Here is what their journey means to them in their own words:
I have been in this field for a little over 16 years. After working in the school system for 8 years, I went to work for an agency as a direct support professional. I loved being a DSP, getting to know clients, and building relationships with teams. I then became a house manager, an ADT assistant Director and then started providing medical coordination with the nurse, before coming here to Path Forward. Being a service provider to me means that you look out for your clients and you do whatever you need to do to make sure that their needs are met. I love working in this field. It is so rewarding seeing our clients having meaningful lives and doing things that they want to do such as going on vacations and being able to get out into the community and do the things they choose to do. As the residential coordinator, I love to see my clients placed in a home where they are happy, feel support, and have the family life that some of them have never had before. The life lesson that I have gained from working in this field is that never take anything for granted and always be grateful for the people that you have in your life, sometimes you don’t realize the impact that you can have on someone’s life just by being there.
Bring a service provider to me means helping build positive relationships with the consumers we serve, their staff and team members, and the community. It means helping the people we serve reach their greatest potential and goals. It means advocating for the consumers we serve to have the fundamental rights that everyone else has. Being in the human service field for the last 20 years, I’ve seen a lot of changes for the better over the years for the consumers we serve. Generational perspectives have changed regarding acceptance, advocacy, community inclusion, and overall quality of life for the consumers we serve. During my journey in this field, I have seen a lot from working in an institutional style facility, establishing staff residences, group homes, being a behavioral technician, house manager, residential director(for over 30 houses), and program director(overseeing a residential program, ADT program, FHP program). There were a lot of good memories made, even through the difficult times. Human growth for the consumers we serve and contractors is what I remember most. I am a pretty laid back kind of guy but patience, listening, and promotion of the best version of myself daily are lessons I have gained on this journey that transcends into my everyday life.